A Safe and Secure Environment for world-class learning and research
Swansea University offers a safe, secure and welcoming experience for students, staff and visitors.
An integral part of campus life, our friendly team of security professionals provides a 24/7 security service across our campuses. The dedicated team brings a wealth of experience in providing security services to the University and is trained to provide a first response service including first aid.
Swansea University’s Security and First Response Service is a team of qualified and experienced security professionals from a wide variety of backgrounds ranging from military and emergency services to customer service specialists and paramedics.
Committed to the University’s Professional Services Values, we aim to facilitate a safe, secure and welcoming environment that promotes excellence, innovation and enterprise together with equality of opportunity, diversity and inclusion.
Operating 24 hours a day, 365 days a year, the team provides a wide range of services:
- Emergency Response (First response, 24/7 to security or emergency incidents and adverse events )
- Proactive crime prevention
- Alarm and CCTV monitoring
- Security patrols
- Security of high risk materials
- First Aid (enhanced standard)
- Mental Health First aid & Suicide Intervention
- Contractor and visitor control
- Traffic Control
- Event support
- Threat analysis
We are committed to working in partnership with University students and staff to continuously develop our service and our staff who, at a minimum, undertake considerable customer service training, as well as training in first aid, mental health first aid, suicide intervention training and emergency evacuation of mobility impared individuals
Tools, Equipment and Resources
To support us in carrying out our duties, we make use of a range of tools, technology and equipment such as CCTV, intruder detection and access control systems. We are a uniformed service. Our uniform acts as a significant, yet cost-effective crime deterrent and also makes us easily identifiable to the community we serve, as well as partners in the emergency services – vital in emergency situations as we operate under joint protocols with local emergency services.
Safezone - The easy-to-use app to keep you safe on campus
Safezone is a personal safety app for University students and staff which enhances our work. We advise all University staff and students to download the Safezone app which offers immediate access to our security team through your mobile phone.
It's easy to download and gives you immediate access to on-campus security and our team of first responders through your mobile phone.
SafeZone lets you get help quickly in a personal emergency or if someone needs first aid or general help. You can check in when you are working alone or in high risk areas to share your status with the response team. You can set a timer on your check-in session that will automatically alert the team if you become unresponsive. SafeZone also sends you notifications in the event of an emergency, so you know what to do to stay safe. You are never tracked, until you send an alert or check-in.
Find out more about Safezone, including how to sign-up below: